Check out our How To Bid video at the bottom of this article


How To Bid


  1. Go to your organization's landing page. 
  2. Log in by entering your phone number or email address and tap GO.
  3. You will receive an email or text with a one-time Login Code
  4. Enter the code and click Next (code expires after 15 minutes)
  5. Confirm you are the name listed then click "Continue".
  6. Once completely logged in, you can search by item #, keyword, or by category.
  7. To place a bid tap on the blue "Bid/Info" button. There you can place a fast bid, bid, or set a max bid, and read details about items. 
  8. Tap on MENU > MY ITEMS to view your activity throughout the event.
  9. Use the Blue Gear icon in the top left corner of the bidding site to update your information at any time.


Checkout From Your Phone


You can securely checkout from your phone with a credit card. Once you have a checkout available, a red "Pay!" button will appear at the top of your bidding screen. Tap on this button to proceed to checkout. If you have not already put a credit card on file, you will need to do so at this time in order to check out from your phone. *For one checkout, wait until all auction items (silent, live, appeal) have closed.



FAQs

  • How do I remove a bid? Right after you place a bid, you have the option to "undo" on the confirmation banner at the top of the screen. Once this banner goes away, you will need to see an event volunteer that is using the butler to remove it.
  • I already selected "no" or replied "STOP" to the SMS text message alerts, not realizing that I wouldn't receive outbid notices. Can I fix it? Yes! Text "START" to 56651 to begin receiving these once again.
  • How do I place a Max Bid? To place a "max bid", tap on Bid/Info > BID/SET MAX > select the amount you are willing to spend on the item > SET MAX. The system will bid up to that amount for you automatically. You will be notified via text message if you are outbid on this item.
  • Did I win? Once the auction has closed, you can look under MENU/MY ITEMS to view everything that you have won/purchased.
  • Note that we can not control carrier settings for receiving the code by text.  If you continue to not get your code via text, try via email or check with your cell phone provider.
  • Please check your spam for the login code email if you do not see it in your inbox.