ClickBid Mobile Bidding

Important Log-In Information 4

• Landing page / Bid Page Log-In
• Admin Log-In
• Butler Log-In
• Multiple people working in your admin

Keyword Change 1

• Keyword: 4 events 1 Keyword

Canadian Events 1

• Canadian Credit Card Processing

Kiosk 2

• Admin's Step by Step guide to ClickBid Kiosk
• Bidder Guide to ClickBid Kiosk

Import checks before you open your auction 0

Planning - Timeline 10

• 01 - ClickBid Signup
• 02 - Sell Tickets
• 03 - Build Item Spreadsheet / Item Types
• 04 - Mock Auction
• 05 - Build Guests Spreadsheet

See all 10 articles

ClickBid Updates July 11th 2018 1

• Newest Software Updates

Text To Give Screenshots 0

Individual Ticket Type: 0

Butler 1

• Transfer phone numbers at Check-in

How do I open my auction early? 1

• Open Auction Early / Notifying Bidders Your Auction is Open

How do I Close my auction 1

• How do we close our auction?

Pre-Event 3

• Mass Import of Bidders and Items
• Forward a domain to your ClickBid site.
• Dashboard

Landing Page 6

• Landing Page Setup Tutorial
• Landing Page Help!
• Using Shortcodes on Your Landing Page
• Tracking Codes in ClickBid
• Sample Landing Pages

See all 6 articles

Full Screen Backgrounds 3

• Full Screen Backgrounds
• Using Backgrounds in Your Landing Page
• Can't see your images or they are showing as Thumbnails?

Sample Landing Pages 1

• Landing Page Examples

How To Set Up Different Item Types 0

How To Enter In Games, Raffles, Wine Pull 0

How To Add A Live Item 2

• How do you enter in a Live item winning Bid?
• Live Auction Item Display

Items 23

• Starting Bids, Minimum Bids and Buy Now Values
• How many characters can I have in the item name? 64
• Max Bidding/Auto Bid
• Adding credit card fees to checkouts
• Does the software handle multiple closing times?

See all 23 articles

How Do you Set Up and Enter In A Raffle Item 0

How To Enter In Games, Raffle, Wine Pull 1

• How To Enter In Games, Raffles, Wine Pulls

Display Cards 1

• Display Cards

Raffle 1

• How to set up Raffles

Printable Bid Sheets for Paper Bidding 1

• Printable Bid Sheets

Won By 1

• What will Bidders see on the Bid Site

Adding Tax to Items 1

• Adding Tax to Items

Calculating Taxable Values for Grouped Items 1

• Calculating taxable values for grouped items when only a portion of the FMV is taxable.

Bidders 15

• Logging in and Checking in Bidders
• How do I get my Bidders into ClickBid?
• How does a bidder know they are the winning bidder?
• Sample Email for Register to Bid
• Can a couple bid together on the same bidder number?

See all 15 articles

How to add table Names / Numbers to bidder records 1

• How to add table numbers to Bidder Records

Are we able to assign bidders bidder number the day of event 1

• Are we able to assign bidder numbers to new bidders the day of the auction?

Do credit cards stay on file if I remove bidders and re import them. 0

Already have a bidder number but register for another… 0

Event Check-In 6

• How do we remove passwords for our bidders?
• Check-in with Pre-printed Programs/Bidders Numbers
• Onsite Training Check in
• How can I show my logo on the welcome text?
• ClickBid Credit Processing Card Readers - Mac OSX

See all 6 articles

Event Check-Out 10

• Do bidders receive an automated text for winning items?
• Can we separate payment?
• Can an item with a type of “donation” be checked out before the auction ends?
• Which is the best report to use to gather items together by winning bidder at the end of the evening to organize for checkout?
• Will our guests receive a receipt upon payment?

See all 10 articles

Mass Messaging 11

• When I send an email, who will the email appear to be coming from?
• Can we set up texts and emails to automatically be sent out?
• Do bidders receive an automated text for winning items?
• A bidder already selected "no" or replied "STOP" to the SMS text message alerts, not realizing that they wouldn't receive outbid notices. Can I fix it?
• Outbid Emails Rather than Text Messages

See all 11 articles

Not Receiving ClickBid emails 1

• Not receiving emails from ClickBid?

Auction Setup 3

• What is the best browser to use with ClickBid software?
• How do I open my auction early if I did not purchase mass messaging?
• What should I make sure is correct before opening my auction?

Can't open Training Tutorials? 1

• Can't open our Training Tutorials?

Questions about bidders credit card data 2

• How long do credit cards stay active
• Do Credit cards stay on file if I remove bidders and re-import

Butler 5

• How to remove unprocessed bids
• Is the Butler an App that we download?
• How do volunteers login to the Butler for Check in, Check out, and Concierge bidding?
• How many users can the Butler have at one time?
• Will the event id and password be the same for all the Butler users for my event?

Appeal/Donations 3

• How do I add a donate button on the bid site?
• Can people donate without a bidder #?
• Sharing your Appeal Display and Leaderboard

Post Event 2

• How do we receive payment from ClickBid?
• Can we save/export the information in our auction site?

Text-to-Give (US Events Only) 1

• Is there a way that I can contact people who didn’t complete their text to give donation?

Text links are not live on my apple 1

• Links Not Live In A Text Message

The Merchant Report is Showing Submitted for Settlement 1

• The Merchant Report is showing "Submitted for Settlement"

Enabling Cookies on your Cell Phone 1

• Enabling Cookies on your Cell Phone

Sample Instructions for volunteers / bidders 3

• Written Bidding Site Instructions / How to Bid
• Screenshot Bidding Site Instructions
• Concierge Bidding Video

Check-In 1

• Check-In Instructions

Check-Out 1

• Check-Out Instructions

Step by Step Mobile Bidding 1

• Step by Step Mobile Bidding

WiFi 2

• Wifi Kit Training / Setup Guide
• Wireless Cheatsheet

Wifi Safety Filters / Errors 1

• The Connection Is Not Private

Leaderboard/Appeal Display/Count Down Clock 1

• Leaderboard / Appeal Display / Countdown Clock

Appeal 3

• Appeal / Fund-a-Need
• Appeal Settings Walk - Through Video
• Appeal Settings Walk - Through Video

Reporting 2

• What Each Report Includes
• Consignment Report

How to add a donate button to your Facebook Page 0

Ticket Page 17

• How do I refund a ticket sale?
• When a guest purchases a ticket will they receive a receipt?
• How do I remind my ticket purchasers to have their guests update their information?
• If I change ticket guests into bidders, do they get notified with their bidder information automatically?
• Adding Ticket Pages to Facebook Events

See all 17 articles

Ticket Type 4

• Individual Ticket Type
• Ticket Page Sponsor Level
• Ticket Page Underwriting
• Ticket page Meal Selection

Ticket Purchasers can keep their credit card on file 1

• Ticket Purchasers can keep their credit card on file and turn themselves into a bidder:

How Do I turn Off My Ticket Sales? 1

• How do I turn off my Ticket Sales?

Can I put a limit on the amount of tickets available on our ticket page? 0

Post Event 4

• Remove Data from your Previous Event
• Sample Bidder Statements
• PayPal Receipts
• Ways to collect payment post event

Merchant Information 3

• Payments offered through ClickBid
• Authorize.net Settings
• Merchant Information

Text to Give 4

• Text to Give Settings - Process a refund - Request payment - Tutorial
• Text to Give
• Giving Tuesday
• Resend Text For Incomplete Donations

Sponsor Logos 1

• Sponsor Logos Video/Suggestions

Account Settings 1

• Account Settings Page Walk - Through Video

Second Event/Second Chance Auction 1

• Second Event/Second Chance Auction

Renewal 2

• Renewal
• Pricing Details

Braintree Credit Card Security Information / logo 2

• Braintree Credit Card Security Merchant Information / Logo
• braintree

Credit Card Readers 1

• Credit Card Readers step-by-step guide

Requiring Credit Cards 1

• Requiring Credit Cards

Credit Cards 1

• Add and Remove a Credit Card

Charge a Credit Card Admin Fee to a Bidder 1

• How to Add a Credit Card Admin Fee to ClickBid

How to process a refund 1

• Process a Refund / Credit, Check, Cash / Third Party Credit

Credit Card Fee Breakdown / Explanation 1

• Credit card Fee Breakdown / Explanation / Sales Report

How to have an online only auction 1

• How to have an online only auction

International phone numbers 1

• What does the feature do "International Phone Numbers"?

ClickBid Terms and Conditions 1

• ClickBid Terms and Conditions

Live Links 1

• Live Links

On-site staff or not 2

• Need on-site staff or not.
• A Staff-LESS Mobile Auction

Third Party Merchant Intergration 1

• Third Party Merchant Integration List

ClickBids Payment Process Options 0

Integrating ClickBid with Other CRM Tools 1

• Integrating ClickBid with Other CRM Tools

Neon/Bidkit 2

• NeonCRM Integration Webinar
• Neon/Bidkit Integration

Salesforce/Bidkit 1

• Q & A

Kindful/BidKit 1

• Q & A

Raiser's Edge/BidKit 1

• Q & A

Donation Form 1

• Donation Form

How Do I Remove Hot Deals / Good Buy From The Bid App 1

• How Do I Remove Hot Deals / Good Buy From The Bid App

SAQ / AOC - July 2019 1

• SAQ/AOC - July 2019

Where is my archived data 1

• Where is my archived data?