ClickBid Mobile Bidding

Software Releases 1

• 10.0 Release

Log-In Information 3

• Admin Log-In
• Butler Log-In
• Bidder Log-In

Pre-Event 4

• First Steps
• Mock Auction
• In Event/Checkout
• Dashboard

Users 1

• Users Setup

Auction Settings 5

• Auction Settings
• Best Place For Tax ID
• Displaying Fair Market Value in the System and on Receipts
• How to Customize Your Welcome Email
• Bidder Settings

Landing Page Content 13

• Landing Page How To
• Landing Page Shortcodes
• Landing Page Backgrounds
• Landing Page & Online Donations
• Landing Pages & Social Media

View all 13

Sponsors 2

• Sponsor Logos
• Highlighting Sponsors

Account Status 3

• Second Chance Auction
• Account Status
• Fund A Need Only Account

Account Settings 1

• Account Settings

Data Management 1

• Archiving

Sample Instructions for Volunteers & Bidders 5

• Butler Volunteer Training
• Printable Instructions on How to Add FAN/Raise the Paddle Donations
• Written Bidding Site Instructions / How to Bid
• Bidding Site Instructions
• A Staff-LESS Mobile Auction

Check-In 4

• Check-In Instructions
• Mobile Check-in
• Check-in With Pre-Printed Programs/Bidders Numbers
• Allow only Checked in Bidders to View Items

Check-Out 2

• Butler - Check-Out Instructions
• Adding a Shipping Charge to a Bidder

Butler 6

• Concierge Bidding
• Remove a Bid
• Transfer Phone Numbers at Check-In
• Adding Raise the Paddle Donations
• Adding Live Winning Bidders

View all 6

Manage Bidders 18

• Register to Bid - Login Code
• Bidder Login Instructions
• Mass Import Bidders
• Reassigning Bidder Numbers
• Can Individuals Donate Without a Bidder Number?

View all 18

Email/Text Bidders 8

• Mass Messaging
• Are Emails & Texts Automatic?
• Communication Guide & Sample Messages
• Bidder Not Receiving Text Messages
• Text Messages that Come with the Basic Software Package

View all 8

Chat Bidders 1

• Chat Bidders Feature

Update Bidders 1

• Update Bidders

Manage Items 36

• Item Types
• How do I add a donate button on the bid site?
• Starting Bids, Minimum Bids and Buy Now Values
• Calculating Taxable Values for Grouped Items When Only a Portion of The FMV Is Taxable
• How To Set Up and Sell Raffle Tickets

View all 36

Manage Donors 3

• Item Donation Form
• Thank You Emails to Donors
• Adding Item Donors

Categories & Ordering 2

• Item Category Name Examples
• How Do I Sort My Items?

Display Cards 1

• Display Cards

Thank You Letters 2

• Using Thank You Letters
• Thank You Emails to Donors

Printable Bid Sheets 2

• Printable Bid Sheets
• Paper Auction That Started Online and Switched to Paper

Appeal Display 6

• Embedding your Appeal Display on the Landing Page
• Adding Donations for Bidders
• Appeal Display
• Appeal Background Animations
• Appeal Display Settings

View all 6

Ticket Page 25

• Ticket Page How To
• Individual Ticket Type
• Ticket Page Sponsor Level
• Ticket Page Underwriting
• Ticket Page Meal Selection

View all 25

Butler 2

• Butler Check In
• Butler Check Out

Leaderboard 1

• Leaderboard

Activity Ticker 1

• Activity Ticker

Countdown Clock 1

• Countdown Clock

Manage Unbid Items 1

• Manage Unbid Items

Current Winning Bids 1

• Current Winning Bids

Push Closing Times 1

• Push Closing Times

Event Payments 5

• Process a Refund
• How Can I See Which Bidders Still Need to Pay/Checkout?
• Processing Multiple Unpaid Checkouts At Once
• Batch Processing Instructions
• Event Payments

EventStream 14

• Step by Step Guide to EventStream
• EventStream Fund-a-Need or 'Give Live'
• Hybrid Auction
• EventStream FAQ and Suggestions
• How To Have a Live Auction During an Online/Virtual Event

View all 14

BidKit Merchant 6

• The Merchant Report is showing "Submitted for Settlement"
• BidKit Credit Card Processor
• How Do I Set Up BidKit Payments?
• BidKit Merchant Report
• International Credit Card Transactions via BidKit

View all 6

Credit Cards 8

• How to Add a Credit Card Fee
• Credit Card Readers Step-By-Step Guide
• Requiring Credit Cards
• Credit Card Fee Breakdown / Explanation / Sales Report
• Canadian Credit Card Processing

View all 8

Text-to-Give 9

• Incomplete Text to Give Donations
• How To Set Up Text-to-Give / Online Donations / Archive
• Text-To-Give Donation Receipts
• Giving Tuesday Samples
• Resend Text For Incomplete Donations

View all 9

Reports 6

• Which is the best report to use to gather items together by winning bidder at the end of the evening to organize for checkout?
• What Each Report Includes
• Consignment Report
• Credit Card Fees / Event Sales
• Totals By Tag Report

View all 6

Post Event 4

• Save/export the information in your auction site
• Post-Event Auction Closeout
• Auction Close and Checkout
• Start Your Next Event

Recurring Donations 1

• Recurring Donations

Bidder Instructions 1

• Login Code / Opt In Messaging

Archiving 3

• Where Is My Archived Data?
• How to Archive
• How do I Archive my Ticket Sales?

Frequently Asked Questions 9

• What is The Best Browser To Use With The Software?
• Links Not Live In A Text Message
• The Connection Is Not Private
• Live Links
• Keyword: 4 Events 1 Keyword

View all 9

Neon 2

• Neon Integration
• Website Guide & PDF

Salesforce 3

• Salesforce Error Message
• Salesforce
• Website Guide & PDF

Kindful 2

• Kindful
• Website Guide & PDF

Raiser's Edge NXT 1

• Raiser's Edge NXT

Double The Donation 1

• Double the Donation

Classy 1

• Classy

TravelPledge 1

• TravelPledge

HGA Group 1

• HGA Group Items

Virtual Fundraising Ideas 5

• Additional Packages / Food Pickup Best Practice
• Peer to Peer Virtual Fundraising
• Social Media / Picture Contest Best Practice
• Virtual Cooking or Mixology Class Best Practice
• Virtual Event Idea List

Fundraising Ideas 2

• Reverse Raffle
• Wheel of Names

Virtual Event Resources 4

• Sample Virtual Event Agenda
• Virtual Communication Guide
• QR Codes
• Communications Agenda and Press Release Template

Renewal 1

• Renewal Information

Life Event Staffing 1

• Onsite Support Q & A LES