ClickBid Mobile Bidding

Planning - Timeline 13

• First Steps
• Communication Guide & Sample Messages
• Landing Page How To
• Ticket Page How To
• Item Template / Mass Upload Items

See all 13 articles

Landing Page 8

• Landing Page Shortcodes
• Tracking Codes
• Centering The Item Donation Form on the Landing Page
• How To Set Up Your Landing Page for Online Donations/Text-to-Give
• Add a Vimeo Video to Your Landing Page

See all 8 articles

Auction Setup 3

• What is The Best Browser To Use With The Software?
• How Do We Close Our Auction?
• Best Place For Tax ID

Pre-Event 4

• Forward a Domain To Your Site.
• Dashboard
• Troubleshooting Video Streaming
• How to Customize Your Welcome Email

Software Updates July 11th 2018 0

Important Log-In Information 4

• Landing page / Bid Page Log-In
• Admin Log-In
• Butler Log-In
• Multiple People Working in Your Admin

Keyword Change 1

• Keyword: 4 Events 1 Keyword

Kiosk 0

Sample Instructions for Volunteers & Bidders 6

• Written Bidding Site Instructions / How to Bid
• Concierge Bidding
• Bid Live Instructions
• Give Live Instructions
• Onsite Support Q & A Life Event Staffing

See all 6 articles

Check-In 2

• Check-In Instructions
• Check In Printable Instructions

Check-Out 3

• Check-Out Instructions
• Check Out Printable Instructions
• Batch Processing Printable Instructions

Butler 2

• Transfer Phone Numbers at Check-In
• Updating Contact Information Printable Instructions

Full Screen Backgrounds 3

• Banner Backgrounds
• Can't see your images or they are showing as Thumbnails?
• Full Sized Banner Image

Sample Landing Pages 2

• Sample Raffle Landing Page
• Sample Landing Pages

Landing Page 1

• Embed Countdown Clock on Landing Page

Google Analytics 1

• Google Analytics

EventStream 9

• Step by Step Guide to EventStream
• EventStream Fund-a-Need or 'Give Live'
• Hybrid Auction
• EventStream FAQ and Suggestions
• Open Broadcaster Software & FAQ

See all 9 articles

Items 24

• Starting Bids, Minimum Bids and Buy Now Values
• How Many Characters Can An Item Name Be?
• Max Bidding/Auto Bid
• Does the Software Handle Multiple Closing Times?
• Can We Add Live Donor Links To Our Items?

See all 24 articles

Quantity Items 2

• Quantity Items Charged Immediately After Purchase
• Settings for Quantity Items

How To Add A Live Item 2

• How Do You Enter in a Live Item Winning Bid?
• Live Auction Item Display

Display Cards 1

• Display Cards

Raffle 2

• Can You Sell Raffles Online?
• How to Choose a Raffle Winner

Won By 2

• Bidder It Was Won By
• Bidder View of Bidding Site

Donations 2

• Donation Flow Visual
• Printable Instructions for Raise the Paddle/Fund-a-Need Donations

Adding Tax to Items 1

• Adding Tax to Items

Calculating Taxable Values for Grouped Items 1

• Calculating Taxable Values for Grouped Items When Only a Portion of The FMV Is Taxable

Bidders 13

• Logging in and Checking in Bidders
• How Do I Get My Bidders Into The Admin?
• How Does a Bidder Know They are the Winning Bidder?
• Sample Email for Register to Bid
• Can a Couple Bid Together on the Same Bidder Number?

See all 13 articles

How to Add Table Names / Numbers to a Bidder 1

• How to Add Table Numbers to Bidder Records

Are we able to assign bidders bidder number the day of event 1

• Are We Able To Assign Bidder Numbers To New Bidders The Day Of the Auction?

Event Check-In 5

• How Do We Remove Passwords For Our Bidders?
• Check-in With Pre-Printed Programs/Bidders Numbers
• Credit Processing Card Readers - Mac OSX
• Check-In Instructions
• Mobile Check-in

Event Check-Out 11

• Do Bidders Receive an Automated Text For Winning Items?
• Can We Separate Payment?
• Can a Donation Item Be Checked Out Before The Auction Ends?
• Which is the best report to use to gather items together by winning bidder at the end of the evening to organize for checkout?
• Process a Refund

See all 11 articles

Mass Messaging 14

• When I send an Email, Who Will the Email Appear To Be Coming From?
• Can We Set Up Texts and Emails to Automatically Be Sent Out?
• Do Bidders Receive an Automated Text For Winning Items?
• A bidder already selected "no" or replied "STOP" to the SMS text message alerts, not realizing that they wouldn't receive outbid notices. Can I fix it?
• Outbid Emails Rather than Text Messages

See all 14 articles

Butler 8

• How To Remove Unprocessed Bids
• Is the Butler an App that we download?
• How Do Volunteers Login to the Butler for Check in, Check out, and Concierge Bidding?
• How many users can the Butler have at one time?
• Will the Event ID and password be the same for all the Butler users?

See all 8 articles

Post Event 2

• Can we save/export the information in our auction site?
• Post-Event Auction Closeout

Text-to-Give 1

• Is there a way that I can contact people who didn’t complete their text to give donation?

Text Links Are Not Live On Apple Products 1

• Links Not Live In A Text Message

The Merchant Report is Showing Submitted for Settlement 1

• The Merchant Report is showing "Submitted for Settlement"

Enabling Cookies on your Cell Phone 2

• The Connection Is Not Private
• Enabling Cookies on your Cell Phone

Online Only Auction 1

• How To Have a Live Auction During an Online/Virtual Event

WiFi 0

During Event 2

• Leaderboard / Appeal Display / Countdown Clock*
• Countdown Clock

Appeal 2

• Appeal / Fund-a-Need
• Appeal Background Animations

Appeal/Donations 5

• How do I add a donate button on the bid site?
• Can Individuals Donate Without a Bidder Number?
• Sharing your Appeal Display and Leaderboard
• How do I add an anonymous bidder for offline donations?
• How to Add Offline Donations

Reporting 2

• What Each Report Includes
• Consignment Report

Ticket Page 18

• Ticket Sale Refund
• When a Guest Purchases a Ticket Will They Receive a Receipt?
• Ticket Purchasers Can Keep Their Credit Card On File and Turn Themselves Into a Bidder?
• How Do I Remind My Ticket Purchasers to Have Their Guests Update Their Information?
• If I Change Ticket Guests Into Bidders, Do They Get Notified?

See all 18 articles

Ticket Type 4

• Individual Ticket Type
• Ticket Page Sponsor Level
• Ticket Page Underwriting
• Ticket Page Meal Selection

How Do I turn Off My Ticket Sales? 1

• How Do I Turn Off My Ticket Sales?

Post Event 3

• Remove Data From Your Previous Event
• Sample Bidder Statements
• Ways To Collect Payment Post Event

Text-to-Give 7

• How To Set Up Text-to-Give / Online Donations
• Giving Tuesday Samples
• Resend Text For Incomplete Donations
• Text-to-Give Process for a Donor
• Text-to-Give Refunds

See all 7 articles

Sponsor Logos 1

• Sponsor Logos

Second Event/Second Chance Auction 1

• Second Event/Second Chance Auction

Renewal 1

• Renewal Information

BidKit Merchant 5

• BidKit Credit Card Processor
• How Do I Set Up BidKit Payments?
• BidKit Merchant Report
• International Credit Card Transactions via BidKit
• Recurring Bank Statement Charge

Credit Cards 7

• How to Add a Credit Card Fee
• Credit Card Readers Step-By-Step Guide
• Requiring Credit Cards
• Credit Card Fee Breakdown / Explanation / Sales Report
• Canadian Credit Card Processing

See all 7 articles

Live Links 1

• Live Links

A Staff-Less Mobile Auction 1

• A Staff-LESS Mobile Auction

Neon 3

• Neon Integration with BidKit 1
• NEW Neon Integration with BidKit 2
• Website Guide & PDF

Salesforce 3

• Salesforce Error Message
• Salesforce
• Website Guide & PDF

Kindful 2

• Kindful
• Website Guide & PDF

Raiser's Edge NXT 0

Double The Donation 1

• Double the Donation

Classy 1

• Classy

TravelPledge 1

• TravelPledge

Item Donation Form 1

• Item Donation Form

How Do I Remove Hot Deals / Good Buy From The Bid App 0

Archiving 2

• Where Is My Archived Data?
• How to Archive

Virtual Fundraising Ideas 5

• Additional Packages / Food Pickup Best Practice
• Peer to Peer Virtual Fundraising
• Social Media / Picture Contest Best Practice
• Virtual Cooking or Mixology Class Best Practice
• Virtual Event Idea List

Fundraising Ideas 2

• Reverse Raffle
• Wheel of Names

Virtual Event Resources 3

• Virtual Event Agenda
• Virtual Communication Guide
• QR Code