ClickBid Mobile Bidding
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Knowledge base
Software Releases
Software Releases
1
10.0 Release
Log-In Information
Log-In Information
3
Admin Log-In
Butler Log-In
Bidder Log-In
Pre-Event
Pre-Event
4
First Steps
Mock Auction
In Event/Checkout
Dashboard
Software Settings
Users
1
Users Setup
Auction Settings
5
Auction Settings
Best Place For Tax ID
Displaying Fair Market Value in the System and on Receipts
How to Customize Your Welcome Email
Bidder Settings
Landing Page Content
13
Landing Page How To
Landing Page Shortcodes
Landing Page Backgrounds
Landing Page & Online Donations
Landing Pages & Social Media
View all 13
Sponsors
1
Sponsor Logos
Account Status
3
Second Chance Auction
Account Status
Fund A Need Only Account
Account Settings
1
Account Settings
Data Management
1
Archiving
Butler
Sample Instructions for Volunteers & Bidders
5
Butler Volunteer Training
Printable Instructions on How to Add FAN/Raise the Paddle Donations
Written Bidding Site Instructions / How to Bid
Bidding Site Instructions
A Staff-LESS Mobile Auction
Check-In
4
Check-In Instructions
Mobile Check-in
Check-in With Pre-Printed Programs/Bidders Numbers
Allow only Checked in Bidders to View Items
Check-Out
2
Butler - Check-Out Instructions
Adding a Shipping Charge to a Bidder
Butler
6
Concierge Bidding
Remove a Bid
Transfer Phone Numbers at Check-In
Adding Raise the Paddle Donations
Adding Live Winning Bidders
View all 6
Bidders
Manage Bidders
18
Register to Bid - Login Code
Bidder Login Instructions
Mass Import Bidders
Reassigning Bidder Numbers
Can Individuals Donate Without a Bidder Number?
View all 18
Email/Text Bidders
8
Mass Messaging
Are Emails & Texts Automatic?
Communication Guide & Sample Messages
Bidder Not Receiving Text Messages
Text Messages that Come with the Basic Software Package
View all 8
Chat Bidders
1
Chat Bidders Feature
Update Bidders
1
Update Bidders
Items
Manage Items
33
Item Types
How do I add a donate button on the bid site?
Starting Bids, Minimum Bids and Buy Now Values
Calculating Taxable Values for Grouped Items When Only a Portion of The FMV Is Taxable
How To Set Up and Sell Raffle Tickets
View all 33
Manage Donors
3
Item Donation Form
Thank You Emails to Donors
Adding Item Donors
Categories & Ordering
2
Item Category Name Examples
How Do I Sort My Items?
Display Cards
1
Display Cards
Thank You Letters
2
Using Thank You Letters
Thank You Emails to Donors
Printable Bid Sheets
2
Printable Bid Sheets
Paper Auction That Started Online and Switched to Paper
Ticket Page
Ticket Page
25
Ticket Page How To
Individual Ticket Type
Ticket Page Sponsor Level
Ticket Page Underwriting
Ticket Page Meal Selection
View all 25
Event Central
Butler
2
Butler Check In
Butler Check Out
Appeal Display
6
Sharing your Appeal Display
Adding Donations for Bidders
Appeal / Fund-a-Need
Appeal Background Animations
Rapid Fire Appeal Display
View all 6
Leaderboard
1
Leaderboard
Activity Ticker
1
Activity Ticker
Countdown Clock
1
Countdown Clock
Manage Unbid Items
1
Manage Unbid Items
Current Winning Bids
1
Current Winning Bids
Push Closing Times
1
Push Closing Times
Event Payments
5
Process a Refund
How Can I See Which Bidders Still Need to Pay/Checkout?
Processing Multiple Unpaid Checkouts At Once
Batch Processing Instructions
Event Payments
EventStream
EventStream
14
Step by Step Guide to EventStream
EventStream Fund-a-Need or 'Give Live'
Hybrid Auction
EventStream FAQ and Suggestions
How To Have a Live Auction During an Online/Virtual Event
View all 14
Credit Cards and Merchant Info
BidKit Merchant
6
The Merchant Report is showing "Submitted for Settlement"
BidKit Credit Card Processor
How Do I Set Up BidKit Payments?
BidKit Merchant Report
International Credit Card Transactions via BidKit
View all 6
Credit Cards
8
How to Add a Credit Card Fee
Credit Card Readers Step-By-Step Guide
Requiring Credit Cards
Credit Card Fee Breakdown / Explanation / Sales Report
Canadian Credit Card Processing
View all 8
Donations/Text-to-Give
Text-to-Give
9
Incomplete Text to Give Donations
How To Set Up Text-to-Give / Online Donations
Text-To-Give Donation Receipts
Giving Tuesday Samples
Resend Text For Incomplete Donations
View all 9
Reports
Reports
6
Which is the best report to use to gather items together by winning bidder at the end of the evening to organize for checkout?
What Each Report Includes
Consignment Report
Credit Card Fees / Event Sales
Totals By Tag Report
View all 6
Post Event
Post Event
4
Save/export the information in your auction site
Post-Event Auction Closeout
Auction Close and Checkout
Start Your Next Event
Recurring Donations
Recurring Donations
1
Recurring Donations
Archiving
Archiving
2
Where Is My Archived Data?
How to Archive
Frequently Asked Questions
Frequently Asked Questions
9
What is The Best Browser To Use With The Software?
Links Not Live In A Text Message
The Connection Is Not Private
Live Links
Keyword: 4 Events 1 Keyword
View all 9
Integrations
Neon
2
Neon Integration
Website Guide & PDF
Salesforce
3
Salesforce Error Message
Salesforce
Website Guide & PDF
Kindful
2
Kindful
Website Guide & PDF
Raiser's Edge NXT
1
Raiser's Edge NXT
Double The Donation
1
Double the Donation
Classy
1
Classy
TravelPledge
1
TravelPledge
Fundraising Ideas
Virtual Fundraising Ideas
5
Additional Packages / Food Pickup Best Practice
Peer to Peer Virtual Fundraising
Social Media / Picture Contest Best Practice
Virtual Cooking or Mixology Class Best Practice
Virtual Event Idea List
Fundraising Ideas
2
Reverse Raffle
Wheel of Names
Virtual Event Resources
Virtual Event Resources
4
Sample Virtual Event Agenda
Virtual Communication Guide
QR Codes
Communications Agenda and Press Release Template
Renewal
Renewal
1
Renewal Information
Life Event Staffing
Life Event Staffing
1
Onsite Support Q & A Life Event Staffing