ClickBid Mobile Bidding

Important Log-In Information 3

• Landing page / Bid Page Log-In
• Admin Log-In
• Butler Log-In

Keyword Change 0

Canadian Events 1

• Canadian Credit Card Processing

Import checks before you open your auction 1

• Important Admin Checklist

Planning - Timeline 10

• 01 - ClickBid Signup
• 02 - Sell Tickets
• 03 - Build Item Spreadsheet / Item Types
• 04 - Mock Auction
• 05 - Build Guests Spreadsheet

See all 10 articles

ClickBid Updates July 11th 2018 1

• Newest Software Updates

Text To Give Screenshots 1

• Donations / Text to Give - Screenshots

Individual Ticket Type: 0

Butler 0

How do I open my auction early? 1

• How do I open my auction early?

How do I Close my auction 1

• How do we close our auction?

Pre-Event 2

• Mass Import of Bidders and Items
• Forward a domain to your ClickBid site.

Landing Page 4

• Landing Page Setup Tutorial
• Landing Page Help!
• Using Shortcodes on Your Landing Page
• Tracking Codes in ClickBid

Full Screen Backgrounds 1

• Full Screen Backgrounds

Sample Landing Pages 1

• Landing Page Examples

How To Set Up Different Item Types 0

How To Enter In Games, Raffles, Wine Pull 0

How To Add A Live Item 2

• How do you enter in a Live item winning Bid?
• Live Auction Item Display

Items 23

• Starting Bids, Minimum Bids and Buy Now Values
• How many characters can I have in the item name? 64
• Max Bidding/Auto Bid
• Adding credit card fees to checkouts
• Does the software handle multiple closing times?

See all 23 articles

How Do you Set Up and Enter In A Raffle Item 0

How To Enter In Games, Raffle, Wine Pull 1

• How To Enter In Games, Raffles, Wine Pulls

Display Cards 1

• Display Cards

Raffle 1

• How to set up Raffles and how to generate a winner

Printable Bid Sheets for Paper Bidding 1

• Printable Bid Sheets

Won By 0

Adding Tax to Items 1

• Adding Tax to Items

Calculating Taxable Values for Grouped Items 1

• Calculating taxable values for grouped items when only a portion of the FMV is taxable.

Bidders 15

• Logging in and Checking in Bidders
• How do I get my Bidders into ClickBid?
• How does a bidder know they are the winning bidder?
• Sample Email for Register to Bid
• Can a couple bid together on the same bidder number?

See all 15 articles

How to add table Names / Numbers to bidder records 1

• How to add table numbers to Bidder Records

Are we able to assign bidders bidder number the day of event 1

• Are we able to assign bidder numbers to new bidders the day of the auction?

Do credit cards stay on file if I remove bidders and re import them. 0

Already have a bidder number but register for another… 1

• Already have a bidder number but register for another…

Event Check-In 6

• How do we remove passwords for our bidders?
• Check-in w/Pre-printed Programs/Bidders Numbers
• Onsite Training Check in
• Check-in instructions
• How can I show my logo on the welcome text?

See all 6 articles

Event Check-Out 10

• Do bidders receive an automated text for winning items?
• Can we separate payment?
• Can an item with a type of “donation” be checked out before the auction ends?
• Which is the best report to use to gather items together by winning bidder at the end of the evening to organize for checkout?
• Will our guests receive a receipt upon payment?

See all 10 articles

Mass Messaging 15

• When I send an email, who will the email appear to be coming from?
• Are there pre-composed sample Texts that we can view?
• Can we set up texts and emails to automatically be sent out?
• Do bidders receive an automated text for winning items?
• A bidder already selected "no" or replied "STOP" to the SMS text message alerts, not realizing that they wouldn't receive outbid notices. Can I fix it?

See all 15 articles

Not Receiving ClickBid emails 1

• Not receiving emails from ClickBid?

Auction Setup 3

• What is the best browser to use with ClickBid software?
• How do I open my auction early if I did not purchase mass messaging?
• What are the main components I should make sure are correct before I open my auction?

Can't open Training Tutorials? 1

• Can't open our Training Tutorials?

Questions about bidders credit card data 2

• How long do credit cards stay active
• Do Credit cards stay on file if I remove bidders and re-import

Butler 5

• How to remove unprocessed bids
• Is the Butler an App that we download?
• How do volunteers login to the Butler for Check in, Check out, and Concierge bidding?
• How many users can the Butler have at one time?
• Will the event id and password be the same for all the Butler users for my event?

Appeal/Donations 2

• How do I add a donate button on the bid site?
• Can people donate without a bidder #? (US Only)

Post Event 2

• How do we receive payment from ClickBid?
• Can we save/export the information in our auction site?

Text-to-Give (US Events Only) 1

• Is there a way that I can contact people who didn’t complete their text to give donation?

Text links are not live on my apple 1

• Links Not Live In A Text Message

The Merchant Report is Showing Submitted for Settlement 1

• The Merchant Report is showing "Submitted for Settlement"

Enabling Cookies on your Cell Phone 1

• Enabling Cookies on your Cell Phone

Sample Instructions for volunteers / bidders 3

• Written Bidding Site Instructions / How to Bid
• Screenshot Bidding Site Instructions
• Concierge Bidding Video

Check-In 1

• Check-In Instructions

Check-Out 1

• Check-Out Instructions

Step by Step Mobile Bidding 1

• Step by Step Mobile Bidding

WiFi 2

• Wifi Kit Training / Setup Guide
• Wireless Cheatsheet

Wifi Safety Filters / Errors 1

• The Connection Is Not Private

Leaderboard/Appeal Display/Count Down Clock 1

• Leaderboard / Appleal Display / Countdown Clock

Appeal 5

• Non-Electronic Appeal / Fund-a-Need
• Appeal Settings Walk - Through Video
• Appeal Settings Walk - Through Video
• How to Use Fund a Need/Appeal to Maximize Return
• New Appeal - Quick Entry Feature

Reporting 2

• What Each Report Includes
• Consignment Report

How to add a donate button to your Facebook Page 1

• Adding "Donate" Button to Your Facebook Page

Ticket Page 16

• How do I refund a ticket sale?
• When a guest purchases a ticket will they receive a receipt?
• How do I remind my ticket purchasers to have their guests update their information?
• If I change ticket guests into bidders, do they get notified with their bidder information automatically?
• Adding Ticket Pages to Facebook Events

See all 16 articles

Ticket Type 4

• Individual Ticket Type
• Ticket Page Sponsor Level
• Ticket Page Underwriting
• Ticket page Meal Selection

Ticket Purchasers can keep their credit card on file 2

• Ticket Purchasers can keep their credit card on file and turn themselves into a bidder:
• Turning OFF "Save this credit card for use at this event..." on ticket page

How Do I turn Off My Ticket Sales? 1

• How do I turn off my Ticket Sales?

Can I put a limit on the amount of tickets available on our ticket page? 0

Post Event 4

• Remove Data from your Previous Event
• Sample Bidder Statements
• PayPal Receipts
• Ways to collect payment post event

Merchant Information 3

• Payments offered through ClickBid
• Authorize.net Settings
• Merchant Information

Text to Give 4

• Text to Give Settings - Process a refund - Request payment - Tutorial
• Text to Give
• Canada Events Can not use Text To Give
• Resend Text For Incomplete Donations

Sponsor Logos 1

• Sponsor Logos Video/Suggestions

Account Settings 1

• Account Settings Page Walk - Through Video

Second Event/Second Chance Auction 1

• Second Event/Second Chance Auction

Renewal 3

• Renewal
• Pricing Details / New Features
• New Feature 2018

Braintree Credit Card Security Information / logo 1

• Braintree Credit Card Security Merchant Information / Logo

Credit Card Readers 1

• Credit Card Readers step-by-step guide

Requiring Credit Cards 1

• Requiring Credit Cards

Credit Cards 0

Charge the 3.5 % Credit Card Fee to The Bidder 1

• How to cover your 3.5% Credit Card Fee to ClickBid

How to process a refund 1

• Process a Refund / Credit, Check, Cash / Third Party Credit

Credit Card Fee Breakdown / Explanation 1

• Credit card Fee Breakdown / Explanation / Sales Report

How to have an online only auction 1

• How to have an online only auction

International phone numbers 1

• What does the feature do "International Phone Numbers"?

ClickBid Terms and Conditions 1

• ClickBid Terms and Conditions

Live Links 1

• Live Links

On-site staff or not 2

• Need on-site staff or not.
• A Staff-LESS Mobile Auction

Third Party Merchant Intergration 1

• Third Party Merchant Integration List

ClickBids Payment Process Options 0

Integrating ClickBid with Other CRM Tools 1

• Integrating ClickBid with Other CRM Tools

Neon/Bidkit 2

• NeonCRM Integration Webinar
• Neon/Bidkit Integration

Salesforce/Bidkit 1

• Q & A

Kindful/BidKit 1

• Q & A

Raiser's Edge/BidKit 1

• Q & A

Donation Form 1

• Donation Form

How Do I Remove Hot Deals / Good Buy From The Bid App 1

• How Do I Remove Hot Deals / Good Buy From The Bid App

SAQ / AOC - July 2019 1

• SAQ/AOC - July 2019